Last night, all residents in my building received the following via e-mail from management:
To: All Residents
Re: Concierge SHUT-DOWN
Date: December 10, 2014
This evening one of our security guards at the concierge desk was physically threatened and verbally abused by a resident. As a result of this incident the Concierge office will be closed for the remainder of this evening effective immediately.
The Board and Management implemented extended concierge hours as an extended courtesy to all residents. The incident that occurred this evening will NOT be tolerated. The Board and Management will be working together to further evaluate this evenings incident and how residents deal with the staff.
The Board and Management apologize sincerely for any inconvenience this may have caused to other residents who were anticipating a package pickup.
Please contact me should you have any questions or concerns.
…and then it hit the forum: